Responding to User Feedback, V8

Responding to User FeedbackEvery so often, we ask our users to let us know what they’d like to see in ROBLOX, then respond to some of the most insightful comments and pertinent questions. This time, John Shedletsky, ROBLOX’s Creative Director, solicited feedback via Twitter. He elaborates on a variety of topics, including a leveling system for ROBLOX, adding Robux or Tix to trades, messaging optimizations, a “stock market” and more. You can read previous entries in this ongoing series here.

Level-up/reputation system

@RBX_Zakary99: Levels inside ROBLOX. For example, you can be a level 10 ROBLOXian. Maybe you would receive a prize upon reaching a high level.

We’ve been thinking about something similar – essentially a “reputation system”. As users participate in the community in positive ways, their reputation score increases. A high reputation score would unlock certain benefits on the site – for instance the ability to upload sounds. Contrawise, users with low reputation scores might find their ability to leave spam comments on items greatly curtailed.

Including currency with trades

R$@Simonblox: There should be an option to include Robux and Tickets when making a trade, so you can enhance and/or balance your offers. This will decrease scamming.

The web team is currently working on adding the ability to use ROBUX to even up trades. I haven’t seen a demo of it yet, so it’s probably a month or so away. We decided to leave out the ability to even up a trade with tickets just to reduce the complexity of the transaction. Users can always trade tickets for ROBUX in the currency exchange, so this didn’t seem like a big deal.

Unread messages

@taylw006: Unread messages from best friends should stay at the top of your inbox so the most important messages are easily accessible.

Our Web Team lead, Isaiah Merrill, has a million ideas for how to improve the ROBLOX private messaging system, but this is a new one that I haven’t heard. Sounds incredibly useful though.

Spam filter for game chat

@ultrapheenix: A chat spam filter. If you send four messages in two seconds, you would be muted. And if you’re muted four times (or so), you will be kicked from the game.

As we discussed briefly on Twitter, I think the solution here is two-fold. First, the rate at which you can chat should relate to the number of players in the game. In a 100 player game, it probably doesn’t make a lot of sense to let people spam the chat more than once every 30 seconds or so. In smaller games, shorter intervals could be allowed. The second way to solve this problem is with a mute button for players, which I have seen in many other games.

Investing in ROBLOX games

@Rob498RBLX: You should be able to invest shares into a game/place. Depending on its popularity, you would make more money, based on your investment.

We have thought about doing this. The most realistic thing to do would actually be to allow groups to become “companies” and own multiple places and assets (shirts, pants, etc.). Groups make money based on these assets and can optionally pay out “dividends” to group members.

If this machinery were in place, it would be very easy to allow users to trade “stock” in particular groups.

If this is something you are interested in, please let us know in the comments.

Thumbs up/down on comments

@ydocydoc1ROBLOX: Thumbs up system on comments. Also, add in “delete” and “edit” options for comments. That way, comments would be more organized.

We’ve been talking about adding various ratings systems across ROBLOX. The first thing we might use them for is combating comment spam, but there would be other applications. For example, they could be used to rate people’s Game Passes (this is an upcoming feature), levels or models.

Ambient shadows

@RBX_Zakary99: All about the ambient shadows: tell us about them and how they work.

It’s really interesting actually. Maybe we’ll do a feature about it in the future.

As always, thanks for your passionate feedback. Connect with ROBLOX on Twitter to Share your ideas for consideration in future articles.

253 thoughts on “Responding to User Feedback, V8

  1. For the level-up idea:

    If we hit the max level (if there is one), we should get an award, say 100R$ or a smaller amount, a badge, and possibly an ‘icon’ near our name where it says ‘[Person]‘s Profile’.

    For spam filter ingame idea:

    I think that, instead of ‘muting’ a player if they spam, instead we could mute them via the player list (an option under the ‘Send Friend Request’/'Unfriend’).

    I like these ideas and the idea about groups getting paid and being able to give out ‘dividends’. That may bring more popularity to groups that develop games (such as the group developing ‘Borderline’) and so they won’t just get ‘honorable mention’ in the game’s description (if they are NBC like me) and actually get PAID for helping get the game where it is.

  2. The stocks sounds amazing, but it will be a very very very easy way to earn Robux, it should be BC only so alts don’t abuse it, and there should be a way to keep it from earning people loads of cash, thus, easy money. I think that allowing people to buy stocks should be toggleable.

  3. I think they should make their own app for iPads, etc. so you can play games like FPS and more mobile. Also the ideas posted up there are great, I love the leveling idea.

  4. Good ideas, especally the thumbs one and the stocks. I have been hoping for the thumbs for a long time, and the stocks are the greatest idea ever to Roblox…

  5. I think the investing idea is great, it would be another way to make money for your character and could help teach younger members on the world’s stock market.

  6. All of these are great.

    EuroBux could be a currency from leveling up. And I agree. The company idea has to become real! Voice chat wouldn’t be good because it would be just a bunch of people screaming in the chat.

  7. The group investing would be great! But F.E.A.R would have trouble keeping up with it with so many members!

  8. This is going to ruin ROBLOX… If the group investing goes out many will quit and the rich will become richer. The owners will be greedy and not everyone in the group will receive pay. HORRIBLE idea. If this comes out get ready to see many ROBLOXians quit.

  9. You should be able to delete offensive posts on your forums. Just like the group members with admin can delete posts on the group wall. Being able to delete forum posts would keep your forum from being spammed.

  10. The only thing I need to know is when is this coming out? I hope before Feb. 2013 because that will be my 13th birthday and I will expand my BC to OBC and make a tech company…

  11. Instead of a Spam filter why not just make it so players can chose who they talk to and who they don’t

    Lets say a player is in a 30 player server but only has 2 people he wants to talk to

    He just clicks “Talk to?” On each of them and then he will only see their chat

    And if he wants to see every ones chat he just Unclicks the “Talk to” button on them and pow he can see every one

    And you could add the ability to send a Request to talk to some one every minute

  12. The level systom would be good if you get ranked up even before it’s implemented. (e.g.: Shaddic would start on level 50 or something, as she has a lot of success in Roblox already.)

  13. In addition to adding intervals in which you can send chats, increasing the amount of chat messages visible before they disappear (aside from changing it via Studio, I tried that and it just made chats go off screen). Instead of the current 5, maybe make it 8-12, and add a word wrap to longer chat messages.

  14. I would like to see a backpack set up on the Roblox site. For example, you would have a tab on the site called “backpack” or “inventory” which allows you to set up what gear order you appear with in-game. I find it quite bothersome trying to set up my gear in-game in a place where I have a lot of gear and people could get me while I am setting my gear up.

    • We should also be able to choose the preference of the gear we want to have in the game. For instance, there is a gear testing place, but it randomly chooses what gear you have. If someone has say, 15 different gears, they might not have the gear they want to test with them.

      You should be able to choose what gear you like the most so that you can have the gear that YOU want.

  15. I agree with the investment and stock ideas they would be very useful and also, please add a mute button for the sound of roblox so then players can listen to music while playing roblox like I do.

  16. I like the Add Robux to trades thing. I also like the delete or Edit buttons on comments. But I have a suggestion: Please allow Non- 13+ members to name and add a description to a group when making the group because i was not 13+ and I made a group and the name annoyed me so much. Admins please read and take my suggestion into consideration.

  17. All key instruments.

    I know users, me included, who want to make a roblox band, using roblox gear. The drums may be good, but there are more then 6 notes on a guitar, I’ve personally been making a guitar with more notes by changing the pitch of some of the notes to make a differnt sound. But I’m not the best scripter, nor too experienced with sound, that and the fact that you have to press a key then click, cant make constant sound like that theres gaps in between clicks to change notes, at least the drums don’t do that, but still why not have music videos with real robloxian musicians.

  18. Not sure on the level idea because so may people would brag about how high their level is which could cause arguments…

  19. Yes, I feel like the group economy idea would be a great opportunity for users to come together and create virtual items. Perhaps the ability to upload and sell re textures (with their own moderators). So you can strengthen the roblox economy even more.

  20. If we had group investing on roblox it would be so much fun. It would actually be educational because it will kind of teach younger robloxians stuff like stocks and shareholders and stuff like that it would be educational and fun

  21. I like the Level-up/reputation system. It’s a good idea to let people know who is good and who is not.

    Also I like the Investing in ROBLOX games so users can become more rich and groups can make money.

    The muting system is also a good idea, but to kick them I don’t think that is a good idea.

  22. I think these are some good ideas. A reputations system would be cool, especially if you get point for being a vet :3

  23. Why did Roblox remove the “Character Lock” camera view? It was my favorite way to play on Roblox and I was really disappointed to see it gone. Will there be an update that restores this? Is it Builders’ Club only? Can anyone explain why it’s gone?

  24. I like the Idea of finally being able to upload sound and might I suggest letting us upload Mesh with that system as well. I suppose having to level up your reputation just to upload your creative work could be annoying to some people but they obviously need a way to prevent random alt accounts or new users to start uploading whatever they want randomly.

  25. I would very much like to see the investing idea, however I don’t think we should limit it to groups as said in the post, I think it should be open for individual players AND groups, with stock owned by a group worth more than a stock owned by an individual player, that way we can give the incentive for such group work, but if an individual wishes to invest, he can do so on his own, with or without his groupmates.

    • oh, and also a limit on how many stocks a place can have, that way we can prevent people simply investing in the place that is already number 1 on the games list, just because they know its going to get visits, maybe 100 stocks per place?

  26. The spam filter in game is a great idea for “Mega” games where lots of people are trying to talk and get their sentence read without it being bumped off due to fast chat logs.

  27. Players already have levels (Clockwork’s Level Calculator) but I think the levels should be integrated into Roblox.

  28. I support all of these ideas. My favorites are group investing, and the reputation system. Two great ideas.

  29. I think the level idea is a great idea! I also think that progress inside games on Roblox, such as getting all the badges (if there are a lot, such as 100) should add to your “exp”.

  30. I really like the “Mute” Idea, because you don’t have to listen if there’s a mute button you can just *Click* and you can’t hear them, it would also be a strange idea to once you click “Mute”, You can no longer see them. So you don’t have to watch them do anything you don’t like. I also really like the “Leveling” And “Investing” Ideas, Nice job, Roblox!

  31. I really agree with all of these, especially the Roblox Player Level, I am really for this idea mostly to decrease spam in comments.

    • Haha, yeah, when I saw the player level thing, the first thing that popped into my head was, “Oh god, here we go with Roblox Prestigers who are going to brag to everyone about their really high levels like in COD.”

  32. Great ideas.
    I love the level-up idea and the message idea.
    Investing in games could be good too but then creators in a way wouldn’t make too much money.
    I do not think the spam-filter is necessary because I think there would be problems.

  33. Can you please make it so that when you’re making a model for someone, you could give it to him without uploading to free models and other people taking it? Right now the only way to do it is to upload it to free models and make it not free when the person takes it.

    • In my 3 years on roblox that is the thing that bugs me the most. Definitely need to be implemented.

    • Agreed. I know someone who has been scammed twice, and someone wouldn’t make a deal with me because I thought they were scamming! And to get another players trust, you should talk to other people they have made deals or helped, but this is not fully reliable because they could be teaming up to make the chance of the person trusting them so they can scam.

  34. Isnt there supposed to be an update about groups? Like the wargroups raid a space and if they win, they get that space? I’m not sure if its gonna be on, though. I’m just asking. x3

    • Voice chat, or different chat channels would be nice. (TEAM) chat isn’t bad but I think if there were at least 3 chat channels per game and that could help spam. An example of this would be like in Wingz World where you can pick a channel so that you don’t get inaccurate information or spam.

    • i dont think many people would use this. but i would love this, language would be a problem though.

  35. Level up = no. Do you really want ROBLOX to become something like a high-school? With popularity letting you do certain stuff? For the fate of this site, I hope not.

    Spam filter = no. Some people like to talk like this:
    So,
    Want to go to
    The
    Game today?
    (If ‘Enter’ doesn’t work, it’s meant to be from top to bottom on the page) And you’re going to KICK somebody for doing this? Let the users report and block out spammers, you should work more on being able to stop spambots than random people.

  36. What about an ignore option? You’re not able to see his chat, and he can’t see your chat either.

  37. Yes, I would love a reputation system (or levels), maybe from place visits or how nice you are around the community. Maybe people can go on your profile and give you a thumbs up (but no thumbs downs for negative reputation), or Mods and Admins can lower your reputation because of bans and warnings. Then, when you get maybe “500 repuation EXP,” you get to level 1, and maybe there would be no level cap. (Level caps make games that people play and that they strive for big things boring.

    **READ** Can we have more badges like, a 5,000 KO badge, a 15,000, and a 20,000, so on. Or even more place visits like the 50,000 place visit badge, and an 100,000 then to a million. to add on your rep.

    Now about the investment company stock system. That is a great idea!

  38. Groups have two options for tickets earned from group place visits: either give the tix evenly to a selected rank or to a person. Or, keep the tix for group items to trade or you use the tix for the model/place.

  39. Stock Market and group companies! Another way for me to get rich! The leveling would be fine if it isn’t based on kills or anything.

  40. Voice chat.

    Only users that are 13+ are allowed to voice chat. People can click on the names of people in-game to mute/unmute.

    The place owner can also mute someone for an amount of time for everyone. Players under 13 will NOT be able to hear what others say. If someone swears, they can’t hear it.

  41. I love the level-system idea. But, I have one question. What would it be based on? Days played, place visits, profile views, etc.? Some of these things can be very biased for the people who have BC, and the non-BCers like me. Like place visits, if you already have a very popular game, your reputation would shoot up upon release. However, some of us, have NO games, and aren’t famous, so all we could do to level-up is play games and wait.

  42. Well here is one of my suggestions (you may have heard of it already but here it is): We should be able to delete messages. I got this idea when this guy sent me messages impossible to open because it had no title and no content.

    Another idea is to let users earn more than 1 ticket per place visit, I have worked real hard on my game and only get 6 visits a week on school weeks, 13 on summer weeks, all I get is 6 tickets or 13, and I spent hours making my game.

  43. The group assets sounds like a great idea. Especially for groups who focus on building things, such as Pinewood Builders, a company I’m in. I think all the group features thought up a while back where great, and they should all be in the game in my opinion.

    And as far as spam filters in-game goes, I say: no. Sometimes you do have legitimate reasons for saying a lot. Something happens quickly, or you’re a fast typer. Or both. But I think a ‘Mute’ option would be much better.

  44. You should have autocorrect in chat! Autocorrect: When someone spells something wrong and they post the chat it spells it right.

    Also have a spam filter: If someone spams they are not allowed to talk for 30 seconds.

  45. Stock and shares would be a great thing. Something else would be getting proof of purchase or something in transactions for investing in a group.