Let’s face it, when you run a website or gaming service that is used by millions of people each day, there are going to be a few bad eggs. It’s an unfortunate truth. Scammers, especially around the holidays, are looking to steal account information through various schemes and tricks. We’re not writing this to scare you; we’re writing this to prepare you. With common sense and some of the suggestions in this article, you can make your ROBLOX account hack-proof.
Never give out your account information
This may sound obvious, but you’d be amazed how many users are tricked into giving up their account details. Often, ROBLOX scammers make false promises to get you to divulge your account details. Here’s a checklist of requests to think twice about.
1. I’ll give you some Robux
2. I’ll help you build something
3. I’ll level up your Group rank
4. Let’s “trade accounts” for a while
5. I can unlock Builders Club for free, I just need your log-in.
ROBLOX offers a ton of services, and often new users go looking for help to understand the process and methods of being a successful ROBLOXian. The joy of having such a robust community is that there are tons of friendly people out there who are willing to show you the ropes. But the ones that ask you for something in return are not to be trusted. Many new users get scammed because they’ve never been targeted before–they don’t know what is considered to be suspicious behavior or what to do when they’ve been scammed.
Basically, have faith in our community. If someone legitimately wants to help you, they don’t need your account details. If you’re new to ROBLOX and have lots of questions, check out our forums, brush up on some blog articles, and interact with users who are willing to help without asking for personal info.
“Phishing”
“Phishing” is an attempt to acquire information, such as usernames, passwords, or credit card details, by masquerading as a trustworthy entity through e-mail or as a website. Phishing is not a ROBLOX-specific issue, but something that affects major websites including eBay, Amazon, and others.
There are websites that exist outside of ROBLOX that replicate services we offer, such as our surveys, for example. Users that are up to no good copy our surveys and offer them to other users–the only difference being they create the page with a user-name and password “log-in.” Remember, we will never ask you for your log-in info to take a poll. If you’re ever taking a poll and you’re asked for your account info, we’re not the ones asking.
There’s an easy way to know whether the poll you’re taking is legit: check the URL. If you don’t see polls.roblox.com in the URL, you’re not taking an official ROBLOX poll. There are also legitimate third-party websites that offer incentives for participation and that’s fine. We encourage community interaction. Just keep in mind, you should never have to “log in” to participate in these activities.
Always keep an eye on your address bar when submitting information to the web. Make sure that somewhere within the text field, roblox.com is there. That way you know you’re safely on our website and not a forged copy.
E-mail
Don’t ever give your e-mail password away for any reason. A lot of times, users use the same password for their email account as they do for their ROBLOX account, so giving one away is like giving away the keys to the kingdom.
Try to keep your conversations within the confines of ROBLOX. We understand that friendships form, and if you trust a person you’ve been talking with (or developing games with) enough, it’s OK to developing a healthy professional relationship via e-mail. Just make sure to e-mail people you’ve come to trust if you’re going to correspond outside of ROBLOX. Don’t give your e-mail address to just anyone.
A great way to secure your account information is to verify your e-mail address with ROBLOX. In the rare case that your account is compromised, there’s a link on our site called “Password Recovery”–hitting that link will shoot an e-mail to your primary account that will allow you to regain control of your ROBLOX account.
False Trading
Always use the trading system to exchange items. Users often want to trade items for Robux directly, but there isn’t an official way to do this. To get around this, some users decide to set up private trades, and not just for items. Users are privately trading groups, currency, and even accounts (which is against our terms of service).
This puts users in a very strange position. Who exchanges the goods first? The person with the item? If you were to do that, then the person with the money could easily vanish without paying and take the item (or group, or account) in the process. Don’t put yourself in this position. Always use our trading system for item exchanges. We’re actively working on eliminating reasons why users would feel the need to barter outside of our system–stay tuned for an exciting upcoming announcement that will change the way gear items are exchanged forever.
The Bottom Line (TL;DR)
- We will never ask you for your password. There is no reason for any user to ask you for your log-in credentials.
- Official ROBLOX Polls will have polls.roblox.com in the URL. If your browser does not show that, it’s not one of our polls. You should never have to log-in to take a poll.
- The only place you should enter your user name and password is at Roblox.com.
- Do not share your e-mail address with any user.
Following these simple rules should keep your account hack-proof. And remember, if something sounds too good to be true, it probably is. Do you have any methods of hack-proofing your ROBLOX account that we didn’t mention? Let us know in the comments below.


Thanks. Great advice.
Thanks Roblox! My account is hack proof. Now I will never get hacked.
Thanks for the tips ROBLOX staff and others.
I fell for this once. I was on my 2nd ban warning, and this was recently after ROBLOX added the no scamming rule. The user who stole my account made me break the no scamming rule and I got banned for 14 days. Thankfully, this actually opened an opportunity to get my account back. During the 14 days, I changed my password to something more secure. If your account gets banned for scamming, use that ban opportunity to make your account safe.
Thanks Roblox
Remember, think before you download. Spyware watches everything you do, it’s used by hackers OFF of Roblox. It’s best not to save your passwords to your computer. It also has control over your computer’s power, it can shut it down whenever it feels like it. There’s also backdoor trojans that allow hackers to use your computer while you are using it. You can’t see them moving your cursor, or deleting your stuff. Always use a trusted antivirus to protect yourself from harmful threats. DON’T USE SPYSHERIFF! It’s a well known fake antivirus that destroys your computer. REMEMBER, NOT ALL ANTIVIRUSES ARE REAL! Fake antiviruses sometimes show you fake threats. It’s not just players on Roblox, there are viruses that can hack you too.
I almost got hacked by youtubes hack vidoes. thanks to ROBLOX and my dad also reminded me so i quickly changed my password. by the way why would they want your password!?
Thanks ROBLOX :D
I nearly fell for this once,he said he’d gimme 10000 robux and I’m BC aswell so it was a close one! Phew… Thanks ROBLOX
those are some good reasons.
Thank You ROBLOX
I Did It before but the weird thing about the hacker is that he didn’t change email xD.
Is there a glitch? I’m verified but for the last couple days I haven’t been able to chat in games, Just Pms, Partys, and Chats. I can’t see usernames on the board in-game either. I think ROBLOX isn’t loading correctly or something but IDK.
If you cannot chat in a game it is because you must have set your age setting to under 13′s as only over 13′s can chat through the roblox chat bar in the game. If this didnt help please recomment and i will do the best to answer whatever questions you have. Thanks.
Thanks roblox!!
Thank you, ROBLOX, for your help! I was alitttle worryed bout getting hacked, cause one of my friends was hacked {he had OBC! D: poor guy!} and some people have hacked my friends places to destroy stuff & get admin. Thanks for making this! I feel alot safer and I now have some tips! I might share them with my friends…..also, ROBLOX, if there is a hacker, maybe you guys should get a hacker that hacks hackers out of ROBLOX! Just an Idea…..
I have BC, so I feel safe that my account won’t be hacked if I don’t give out my password and stuff. Thanks Roblox :)
Lol Helps a bit
Thanks ROBLOX! I was always worried about getting hacked, I hope I won’t :D
I think roblox should’ve been hack-proof since the beginning
Thanx. I feel safer :)
i looked for password recovery but i couldnt find it and i need it because my other account was hacked into
WOW! Thanks ROBLOX! I am new (I’ve only been on here 2 days) and I thought this was really helpful. Especially that “We won’t ask for your password” part. It makes me feel more safe on ROBLOX.
Awesome. Thanks ROBLOX.
This blog is great for new-comers.
This really helps.
This helped quite a lot. I never want to get hacked. :D
this helped me so much!
thanks i dont whant my account to be hacked
Thanks roblox! Also, I have a question. Is it okay to make backup accounts?
Hey.. ROBLOX has no problem with backup accounts, as long as they’re not used for the sole purpose of breaking ROBLOX rules (spamming, harassing other users, etc.). If they’re obviously being used for this reason, they’ll probably be warned a couple times then terminated without question.
Just be sure your backup account is living up to its name and is being used for.. well.. backup, and ou’ll be fine.
If there’s a hacker on a game or server your on, leave the game. Hackers are known to hack and even access your account. If not, they wouldn’t be called “hackers”, right?
No one can hack your account. The only way your account can be stolen is when YOU give your e-mail OR roblox Password. People that says that they will hack you and you didn’t gave your password are just people that wanna scare you.
I lol’d when I scrolled all the way down and say TL,DR! xD
Well, not to be like an idiot, but I fell for this once, onto a good acc, but it was safechat. I luckily got it back, but now I know some pointers
When i first got into roblox and got free-chat, i got tricked into those fake-robux things where they tell you to spam,then go to a website,lucky and unlucky i got banned for spamming before they hacked my account.But i got banned for a week :(
Aww man I wish I readed this earlier Because last year when I had Tbc and it expired all my stuff I bought including a pinstripe fedora and most of rare stuff like Rainbow shades, then what happend was some girl ( No Names) actully bribed me to give me a Awesome Game Card But It was ivalid and when I logged into roblox I was dressed up as a girl with all my hats gone other then girl’y ones but luckily my packages where fine
Ok, so this is our part of the deal. But roblox needs to make sure they have amazing security, because, with that popularity, its bound to get some idiots. Although what users do helps, it dosent completely cover users, as its hard to remember really long passwords that take billions of years to hack.
I was a bit late, I didnt say anything about my account, and the next day, 3 limiteds were gone, and my Silverthorn antlers, I was only able to buy back my antlers. DX
that sure was bad
Absolutely phenomenal information to keep in ones mind. This is the type to thing ROBLOX should produce on a weekly, monthly, yearly etc. basis. This is guaranteed to help the many individuals this site has on it.
I got hacked for 3 weeks and when the guy gave it to me I had nothing :(
The definition of phising really helped me a bit people kept talking about it and i didn’t understand what they were saying
I know right,Thank goodness it didn’t happen to me yet!
It happended to meee D;
This is really helpful to new ROBLOXians, its about time ROBLOX released a blog post about how to keep your account safe.
yeah,he’s right!
I got hacked once. Now I know what to do and what not. Thanks. .3.
Thanks I just know im safe now :D PEACE
Very good steps to keep in my head, this definitely works for me thank u roblox! :D
Thanks ill keep it in mind
Wow I am so happy now. :D
Great! This is very useful! Well done, roblox!
Yeah, I Got my Old account hacked and Banned Forever, So I Don’t want my new account to end up the same as my old one.
Thanks ROBLOX
Thank you, ROBLOX. Now I feel safer with this article about the hack-prevention by my side. :)
thank you, ROBLOX!! :)
I sent my friend the link to this page, he’s been hacked a couple times. I hope this helps him!
(Thanks Roblox!)
I was hacked 2 days ago,SOmeone wasted all 300 of my hard-earned robux on a hat,One that I didnt know existed.Now I use this page,ALL THE TIME,I recite the rules in my head so I never give anything away.Thank you roblox C:
i think i met him/her half an hour ago
I feel so safe too. :)
THNAKS ROBLOX I FEEL SAFE NOW, THANKS!
Thanks ROBLOX.
I think Roblox is awesome for posting this. It should be available from the Roblox start page at all times. I know how useful this post must be for new people.
It should be.
Thank you, ROBLOX.
I was new once, like everyone, and made friends with people and I learned to never ever put anything related to your password in and if you make an alternate account use different passwords and keep them on your e-mail and do not give your e-mail out, when I had someone ask me my password if I got hacked I just told them “No thanks, you could be a hacker, even if your on my friend’s list I won’t trust you unless I know you offline and trust you offline” so don’t give them your password if you don’t know them offline or trust them offline, if they try to hack your account just change your password.
Thanks for this great advice. I did this once when I was new. I learned my lesson. I also favorited thise page! Thanks ROBLOX. Such great help.
Thanks, ROBLOX. These make me feel safe. Once again, thanks!
Thanks roblox! Im always worried hackers will take over my accout.
Thanks ROBLOX, great advice!!
this is awesome im alaways worried my friends are gonna try to hack me
There is a group called Hackers Division (HD) and when I played a game there were many HD members and one threatened to hack me if I didn’t leave. Everyone in Hackers Division should be banned.
My other account is hacked and I never gave anything away, I dunno what happend.
just because you dont give away your password and username doesn’t mean that your secure, the web is filled with so many hacking programs that can get into your account. you can never be 100% secure, also if you friend is over make sure they dont look at your username or password. even though they are your friend doesn’t mean they dont have the guts to hack you.
I hate scammers on my graal game I got scammed :( but now I’m safe thanks roblox :D
Don’t give away your “cookies” from Roblox.com. They can be used to take your account away from you.
I tried it and it didn’t work
What about the problem with keyloggers.
This really helped. I have meet scammers and its nice to now you are trying to help.
Thanks roblox you really helped
This helped ALOT, Thanks ROBLOX =3